You better
Wow. Has anyone ever accidentally (or not) gotten a call or message left from a collection agency? The type of person you have to be to work there, I can’t imagine. You have to be able to completely turn on a switch to become a complete asshole to leave messages like:
“Mr. Marquis Holmes this is Stephanie Holmes from the firm Legal Mediation Practice. Mr. Holmes we’ve got a debt to collect Mr. Holmes and you’ve got until today to call back, we better hear from you TODAY Mr. Holmes, what’re you gonna do now, huh?”
I really, really hate when people say “you better…” or “I better be able to…” Probably the only thing I hate more than that is to see people at restaurants get a food server’s attention by doing the index-finger-curl/point/come-here. This happened the other day. The waitress was so shocked that she stopped right in her tracks when she saw it. The old fart, frustrated that she wasn’t running to him like a golden retriever, sunk his head lower and started curling his finger faster with the “yea, you dumbass, come here” look and the waitress by them slowly started to move over to him and by then I thought she was going to shiv the bastard right in the back. Turns out that he was getting her attention because his wife had a question and she couldn’t bother to do it herself (or he insisted on doing it). They had a big party with them and it was someone’s birthday. By then the waitress had badmouthed them to the rest of the staff so as the family is expecting the restaurant staff to come out singing happy birthday, the waitress ends up plopping down an ugly birthday cake slice with an unlit candle and walks away.
Sara no H. said,
October 9, 2007 @ 8:43 pm
Funny but true: my partner once worked at a firm that had a collections department. The people in collections were friendly enough, and tried to be relatively understanding — but they still had quotas to meet, so yeah, they could go from sweetheart to asshole in the proverbial split-second. It was really disconcerting.